Identity without invention
Name and date of birth, plus an optional last-four or invite code. Unmatched registrations wait for staff. MFA, trusted devices, and login history are part of the account.
Patient experience
A portal families finish, and a phone app with the same manners.
Web and mobile share one API. Patients match to a chart that already exists. Guardians get a household, not a borrowed password. The clinic decides what is visible.
Proxies and age-out
Family access follows the record. Scheduling proxies see a household calendar and can book for a dependent. Access changes at 18.
Visits that respect the clinic
Open slots, booking cutoffs, conflict checks, waitlist, check-in, and reminders by email, SMS, and push. Confirm or cancel from the reminder itself.
Messages with a clock
Front desk, clinical, and billing queues. Assignment, canned replies, read receipts, and an SLA your staff can see. Quiet hours hold non-urgent pings.
Records, released on purpose
Notes, results, allergies, problems, medications, immunizations, and a printable summary. Result values wait out the clinic’s delay. Provider-only notes stay hidden. CCD-A when the chart has one.
Money, explained early
Shoppable prices, an insurance-aware estimate, statements, and 3- or 6-month installment rows.
Intake and learning
PHQ-9, privacy acknowledgements, interpreter requests, and education matched to problems and medications.
iOS and Android
Home, visits, messages, records, care, billing, privacy, intake, and a home vitals reading. Same email and password as the website.